Training & Control

Management Audits

Gromax associates can make a full, fair, and unbiased assessment of the effectiveness of your current management practices. We will identify issues, which have a negative impact on your organization and provide specific solutions. We work with clients to form a comprehensive plan for addressing difficult issues.

We fully realize the reluctance for change. Change, if implemented improperly, can be more devastating than the original problem. We have the ability to teach your managers to become change agents and to motivate others to implement changes enthusiastically.

Leadership Training

Managers must be developed to enhance effectiveness today and to establish a core group for success in the future. Every organization has a culture. It is either created by leadership or it develops haphazardly from past practices. Leadership must take a pro-active role in establishing, nurturing and passing on a culture of integrity and service. This is accomplished through clear, concise, structured, and continuous leadership development.

Training must be a process, not a one-time project. Gromax associates can provide the analysis and initial training necessary to implement the process in your organization. We can provide the resources to ensure the maintenance of that process and a mechanism for monitoring its effectiveness.

Public Safety Training

Public Safety is the most frequent cause of litigation against cities. Liabilities exist with every response to a public request for service. The actions of both the organization and the individual are paramount to the welfare of the community.

The reason most cited in public safety litigation is "Failure to supervise and train properly." Governmental entities enjoy considerable immunity and are granted great latitude in public safety due to the emergency nature of the responses. However, if personnel are not properly trained and supervised, the immunities quickly disappear.

Gromax provides training by licensed instructors with over 25 years of experience in Public Safety. Each instructor provided is a certified instructor and all classes taught can be certified through the appropriate licensing agency for continuing education credits.

Current curricula available include:

	Emergency Management - Failure in this area could result in residents not being eligible for Federally Guaranteed loans, needless destruction of both public and private property, and ultimately civil liability for failure to meet basic requirements of Federal and / or State Emergency Management Policies and Guidelines.
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	Instructor Training - Gromax will prepare your selected personnel to develop job specific curricula for special needs. They will teach your people how to document the training to ensure limitation of liabilities. We will assist Police Departments in securing certification from the Texas Commission on Law Enforcement Standards and Education for a certified Law Enforcement Instructor in-house. We will teach the instructors how to interact with local Colleges and Universities to supplement their training needs and facilities. Further we will show your people how to host training schools in conjunction with other agencies.
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	Developing and Implementing Emergency Plans - Our instructors will walk Emergency planners through the process of assessing needs, developing contingencies, drafting a plan, training participants, staging tests, critiquing and revising the plan, and documentation of the plan to meet Federal and State guidelines.

Promotional Test Development and Administration [Public Law 143, Civil Service Qualified]

If an organization is to thrive and grow, it must institute policies and procedures that identify, prepare, and promote those individuals who consistently prove their leadership. Such policies are not only sound business practice but are mandated by law.

Gromax can assist you through the entire process. The identification of leaders begins at the selection stage and continues through a meaningful evaluation process. The culmination of all this is an equitable, justifiable, and quantifiable system for promotions. The benefit is improved employee morale and reduced litigation.

Gromax associates are experts in Public Law 143, State Civil Service Law, and will develop and administer tests that meet all requirements of the law and are capable of withstanding legal challenge. Tests can be drafted utilizing department specific material. We can tailor both training and testing to your specific needs.

Policy Review & Development

When is the last time you reviewed your existing policy and procedure manual to see just how they compare with your "actual practices"? A policy and procedure manual that is outdated and unenforced is not only useless as a defense in litigation; it can become the reason for litigation. Gromax can help you develop well-written and uniformly enforced policies and procedures.

There are a number of standard policies, which should be in every organization manual. Procedures for hiring, promotion, discharge, sick leave, ADA compliance, Equal Employment statements, sexual harassment & discrimination should all be included. Gromax associates can review your existing manual and assist you in updating the areas needed. We can teach you to establish a systematized approach to policy development and maintenance.

Risk Management Training

There is no denying that we live in a society that has become more litigious. The slightest incident, accidental or intentional, can result in a costly lawsuit. And the cost is not only in judgments. The results can be costly in staff time reviewing and preparing to defend a suit; costly in the morale of the employees who are the subject of the suit; and costly in terms of strife within the organization. Gromax can show you how to limit your liability.